Privacy Policy

Overview

CreatorManch ("we", "us", or "our") operates CreatorManch.com, a premier marketplace and ecosystem for AI prompts, developer tools, digital products, and creator resources. We respect your privacy and provide this Privacy Policy to inform you about how we handle personal data when you visit, create an account, purchase digital assets, or participate as a creator.

By registering for an account, accessing the platform, or submitting content to CreatorManch, you acknowledge the data handling practices outlined in this policy.

1. Information We Collect

We collect information in three ways: directly from you, automatically through your platform usage, and in relation to security verifications:

• Account & Profile Information: When you register an account, we collect your name, username, email address, password hash, and optional profile details such as an avatar image, social bio, or contact preferences.
• Device, Browser & Technical Telemetry: Whenever you connect to CreatorManch, our web servers collect standard HTTP request telemetry, including your Internet Protocol (IP) address, browser user-agent string, operating system version, referring page URL, and access timestamps.
• Usage & Analytics Information: We log search queries, visited category and product pages, download requests, favorited items, and interaction counts to improve platform relevance and identify technical bottlenecks.
• Cookies & Session Identifiers: We utilize essential cookies and CSRF tokens to maintain your authenticated session, preserve security, and store interface preferences. For detailed information, please review our Cookie Policy.

2. Creator Content & Marketplace Submissions

If you participate as a creator or seller on CreatorManch, we collect additional operational data required to publish and administer your listings:

• Marketplace Submissions: Titles, descriptions, cover images, preview media, pricing, tags, prompt template text, and downloadable digital files you upload.
• Creator Profile Details: Bio, verified links, social handles, and creator tier status displayed publicly to marketplace visitors.
• Payout Destination Details: Payout identifiers (such as bank account details or UPI / VPA identifiers submitted for withdrawal requests), processed for creator earnings reconciliation.
• Reviews & Editorial Guides: Public product reviews, rating scores, comments, and creator blog articles you author.

3. How Information Is Used

We process collected information only for legitimate operational and security purposes:

• Authentication & Account Management: Authenticating users, verifying email addresses, managing passwords, and guarding user sessions.
• Fulfillment & Licensing: Managing access to purchased prompt templates, digital asset download links, and order histories.
• Creator Earnings & Balances: Calculating marketplace commissions, tracking holding periods, and processing creator withdrawal requests.
• Platform Moderation & Trust: Reviewing marketplace submissions, screening against malicious files or abusive content, and maintaining audit logs of administrative actions.
• Transactional Communications: Sending order confirmations, receipt notifications, withdrawal status updates, password reset links, and critical security notices. We do not sell your contact email to external advertisers.

4. AI Tools & AI Workspace Telemetry

CreatorManch provides an AI directory, prompt exploration utilities, and creator AI generation workspaces:

• Prompt Inputs & Generation Logs: When you generate or test prompts via platform AI utilities, input queries and generation metrics (token counts, execution duration, and timestamp) are stored in your private creator workspace history so you can review previous iterations.
• Directory Referrals: When visiting external AI tool listings, we record anonymous click counts to rank directory popularity without passing personal user credentials to external tool providers.
• Moderation Scanning: Content generated through platform utilities is subject to automated abuse checks to safeguard against prompt injection, harmful scripts, and terms violations.

5. Marketplace Transactions & Payment Processing

When ordering digital products, prompts, or services on CreatorManch:

• Order Records: We maintain records of orders, item identifiers, purchase prices, coupon codes, and transaction timestamps.
• No Full Card Storage: Sensitive card numbers, security codes (CVV), or bank passwords are never processed or stored on our servers. Transactions are handled via tokenized API integrations with payment gateways.
• Sandbox & Staging Environments: Where the platform operates in beta or sandbox test mode, transactions simulate payment execution without initiating real-money financial debit, as described in our Refund & Cancellation Policy.

6. Security Measures & Authentication Safeguards

We employ defense-in-depth technical and operational measures to protect your personal data from unauthorized access, modification, or exposure:

• Transport Layer Security (TLS): All communications between your client device and CreatorManch are encrypted using modern HTTPS and strong cipher suites.
• Cryptographic Credential Storage: Passwords are protected using salted, robust hashing algorithms (Bcrypt/Argon2). We never store plaintext passwords.
• Brute-Force & Rate Limiting: Authentication endpoints, checkout routes, and review forms are protected by rate limiting to mitigate credential stuffing and automated abuse.
• Session & CSRF Tokens: Every mutating HTTP request requires a verified Cross-Site Request Forgery (CSRF) token to prevent unauthorized third-party command execution.
• Audit Logging: Administrative changes, account suspensions, moderation rulings, and payout reconciliations are logged in a tamper-evident administrative audit trail.

7. Data Retention & User Rights

We retain personal information for as long as your account is active, as necessary to provide marketplace services, or as required by applicable tax, audit, and legal record-keeping standards:

• Access & Profile Updates: You can review and update your name, profile biography, password, and notification preferences at any time in your Profile Settings.
• Account Deletion: You may request the deletion of your account and personal profile by contacting us at admin@creatormanch.com. Upon verification, we will anonymize or purge personal data, retaining only transactional order records where mandated by statutory accounting regulations.
• Revocation of Downloads: When an account is terminated or an order refunded, download tokens and active entitlements are revoked.

8. Third-Party Services

CreatorManch integrates with trusted third-party technology providers to deliver infrastructure and core features:

• Cloud Infrastructure: Managed server infrastructure and secure object storage providers for hosting media assets and secure downloads.
• Payment & Payout Gateways: Regulated payment processors (such as Stripe or Razorpay) for transaction execution when live checkout is enabled.
• Advertising & Sponsor Networks: Where advertising or promotional showcases are displayed, third-party advertising partners (such as Google AdSense) may process standard request metadata and cookies to deliver and measure advertisements, as described in our Cookie Policy.
• Transactional Email Delivery: Secure SMTP / transactional mail relays for delivering email confirmations and notifications.
• Fonts & Static CDNs: Performance typography delivered via privacy-focused font repositories (e.g., Bunny Fonts / Google Fonts).

9. Children's Privacy, International Transfers & Updates

Children's Privacy: CreatorManch is intended for creators and professionals of legal age or authorized youth under guardian supervision. We do not knowingly collect personal data from children under the age of 13 (or under 16 where required by local statute). If you suspect a child has registered an account, contact us for prompt removal.

International Considerations: As an internet platform, information collected may be hosted and processed in cloud data centers located in various geographic regions. We take reasonable organizational measures to ensure your data receives consistent security protection regardless of location.

Policy Updates: We may revise this Privacy Policy periodically to reflect technological improvements, legal updates, or changes to platform functionality. Material changes will be marked with an updated "Last Updated" date at the top of this page.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how your personal information is managed, please contact: